North Metric

    North Metric inyour AI tools.

    Ask Claude, ChatGPT, Cursor or any MCP client which customers are at risk and why, and act on them with your approval. Add one URL, then sign in.

    Get your free churn report →Actions off until you turn them on
    01SERVER URL

    One URL,then sign in.

    North Metric runs a remote MCP server. Add its URL to your AI tool, sign in to North Metric, and choose what the tool may do.

    SERVER URL
    https://app.northmetric.io/mcp
    Streamable HTTP, with the standard MCP sign-in (OAuth 2.1). You’ll also find it in North Metric under Your profile › AI tools.
    1. 01Add the URLIn your AI tool, add it as a connector or remote MCP server. Setup for each tool is below.
    2. 02Sign in and choosePick the workspace, Read only or Read and act, and whether to hide customer names and emails.
    3. 03AskWho is most likely to churn this month? What’s waiting in the Queue? What did approved moves keep?
    02SETUP

    Setup byAI tool.

    The same server and sign-in in every tool. Only where you paste the URL changes.

    ClaudeCLAUDE.AI AND CLAUDE DESKTOP
    1. Open Customize › Connectors, then select Add › Add custom connector.
    2. Name it North Metric and paste the server URL. For sign-in, keep the option marked Detected, or choose Register automatically.
    3. Select Add, then Connect, and sign in to North Metric.
    4. In a chat, turn it on under + › Connectors. On Team and Enterprise, an Owner adds it in Organization settings › Connectors.
    Claude CodeTERMINAL
    1. Install the North Metric plugin, or add the server yourself with the last line.
    2. Run /mcp in Claude Code, choose north-metric and sign in to North Metric.
    claude plugin marketplace add north-metric/claude-plugin
claude plugin install north-metric@north-metric

claude mcp add --transport http north-metric https://app.northmetric.io/mcp
    ChatGPTCHATGPT.COM, PAID PLANS
    1. Open Settings › Apps & Connectors › Advanced settings and turn on Developer mode.
    2. Create a connector, name it North Metric, paste the server URL and choose OAuth.
    3. Sign in to North Metric, then turn the connector on in a chat.
    Cursor~/.CURSOR/MCP.JSON
    1. Add the server to your Cursor MCP settings, or paste this into ~/.cursor/mcp.json.
    2. Turn it on in Cursor’s MCP settings and sign in to North Metric when Cursor asks.
    {
  "mcpServers": {
    "north-metric": {
      "url": "https://app.northmetric.io/mcp"
    }
  }
}
    VS CodeGITHUB COPILOT AGENT MODE
    1. Run MCP: Add Server from the Command Palette, choose HTTP, paste the server URL and name it north-metric. Or add it to your MCP config file.
    2. Sign in to North Metric when VS Code asks.
    {
  "servers": {
    "north-metric": {
      "type": "http",
      "url": "https://app.northmetric.io/mcp"
    }
  }
}
    Any other MCP clientREMOTE SERVER WITH SIGN-IN
    1. Add the server URL as a remote (Streamable HTTP) MCP server.
    2. Sign in to North Metric in the browser window your tool opens.
    03ACCESS

    What a connectedtool can do.

    You choose the access when you sign in, and can change it later. Read and act needs the Approver role or above.

    READ ONLY · DEFAULT
    OverviewCustomers by risk, MRR at risk, cancellations, failed payments and what’s waitingCustomer listsAt risk, usage drops, cancelling, failed, past due and expiring cardsCustomer profileWhy a customer is at risk, their plan, payments and open moveQueueOpen moves with the drafted message and any offerLedgerMRR kept, the comparison group result and recent linesMetrics12 months of MRR movement and today’s snapshotRevenue leaksOld prices and discounts that never endFailed payments and cancel reasonsWhat needs you, and why customers leave
    READ AND ACT · ALSO
    Draft a moveAdds a move for a customer to the Queue. Nothing reaches them.Approve a moveSends the message or makes the Stripe change. Contact limits apply.Edit, skip or snooze a moveThe same as in the Queue.Pause or resume the QueueStops every move and rule run until resumed.
    Your AI tool asks you before each action. Locked moves are approved in North Metric, and a connection takes at most 60 actions an hour.
    04YOUR DATA

    Your data,your choice.

    A connection reads only the workspace you chose. Turn on Hide names and the tool sees customer IDs instead of names and emails. Disconnect any time in Your profile › AI tools. What’s stored and shared is in our privacy policy, and how North Metric protects your Stripe data is on Security.

    05FAQ

    Questions aboutAI tools.

    Any MCP client that can add a remote server by URL and sign in with OAuth: Claude, Claude Code, ChatGPT, Cursor, VS Code and others. The server uses the standard MCP sign-in, so each tool registers itself the first time you connect it.

    FREE CHURN REPORT

    Connect Stripe,then ask your AI.

    Get your free churn report →Actions off until you turn them on